Securus deploys high technology to fulfill Christmas spirit

Securus Technologies has been a nationwide leader in prison services for over two decades. Holding over 700 patents, the company has proven itself a leader not just in deployment of new technologies but as a driver of innovation. Since 2006, Securus has been rolling out and developing on an ongoing basis its innovative video visitation software which allows inmates to have an unprecedented level on face to face contact with their friends and loved ones. Although their video visitation system may look like an over glorified version of Skype, it’s a much more robust and complex system tailored to the specific and demanding needs of the U.S. criminal justice system.



A lot more than Skype for prison


Inmates wonder why they are charged as much as $10 for an hour long video chat with their family. Why should they pay anything when applications like Skype and similar systems are completely free? Aside from the fact that prisons often charge communications companies a flat rate just for the privilege of doing business in that institution, costs that are necessarily passed directly on to the inmates, the reason video visitations cost more is because they require an entire secure-communications infrastructure that is completely invisible to the end user. The fact that this expansive back-end operation isn’t even noticed by users on any either side of a call is testament to the extreme amount of engineering and expertise that went into devising it.


All Securus video visitations are 100% secure and encrypted. Outside eavesdropping or hacking into the prison phone system is not possible. Because many U.S. prisons have high profile and even dangerous inmates who may be using the video visitation system, Securus has designed it with military-grade security protocols and extreme target hardness. Additionally, all video calls may be monitored and recorded in real time by authorized prison staff. Video calls are also subject to automated monitoring by Securus’ suite of artificial-intelligence-based anomaly detection software. All this is done to keep prisons, inmates and staff safe from outside attacks or in house threats.


Securus also runs a gigantic, dedicated switching center to handle all of its video visitation traffic. This is 100% separate from any telco internet backbones and makes the Securus video visitation network one of the most secure networks in the entire world.


When an inmate makes a call on a Securus video visitation phone, he can rest assured that he, his family and the institution in which he is housed has no chance of being compromised by a hacking attempt or abuse of the phone system.

Video Visitation is Jail Technology for Now

Everyday, people talk to their loved ones on video chatting systems. They do so through the Internet, their desktop computer or their cellphone. It is commonplace in society but something that most people who are in prison do not get to experience on a regular basis because they are not given access to this type of technology. They are now able to do so with the technology that Securus has created for people who want to be able to talk to their loved ones who are in jail. Video visitations is happening around the country and will soon be found in most prisons.


Securus is the company that is behind the genius email system for inmates. It is a program that allows inmates to chat with their loved ones on a secured system and gives them the opportunity to talk to them through another medium besides phone calls and traditional mail. They are able to let their loved ones know that they love them for a lower price to them as well as the jail. The company provides kiosks for jails to install that allow inmates to use the systems that they provide including less expensive phone calls and even commissary. Inmates will soon be able to use the kiosks for video visits.


One problem that is common in prisons is that inmates may not get the visits that they want because their families simply cannot afford to travel to the destination where the prison is at. Securus has fixed this for people with the video visitation. It is not expensive to use and is something that can be utilized by nearly any inmate. It is easier for families because they do not need to travel to different destinations and they do not need to spend the money that comes with a prison visit.


It is also an ideal solution for violent inmates or for inmates who cannot be trusted around other people. The video visitation can actually be used on a cell block and inmates do not need to be transported to other areas of the prison to be able to “visit” with their family members. They will be able to stay in their cell and prison workers will be safer because of it. While video visits may not solve every problem that prisons have, they will be able to help with a huge morale problem that is common in most prisons.

Securus Video Visitation – Everyday from Securus Technologies on Vimeo.