Handy, a niche service that provides professionals in cleaning and repairs has seemingly dominated its specific market. In the three years it’s been in operation, Handy has increased in value from $50 million to $500 million. Oisin Hanrahan, founder of Handy, has been a constant magnet for attention by others hoping to learn the secrets to his business savvy.
The idea for Handy came about during Hanrahan’s time in college, developing a real estate business that would operate in Hungary. It was at this time that he saw a need for accessible cleaning and handyman services to perform jobs needed at properties for sale or rent. This idea wouldn’t take full form until he lived in London while working for Excel Ventures. Seeing the popularity of on-demand services, Hanrahan started formulating a business model that would combine the two, then put that plan into motion while at Harvard University while working on his Masters in Business Administration.
With $50,000 on hand, Hanrahan moved Handy from Boston to New York, seeing it as the optimal place for the company to grow and reach the largest, ever growing customer base possible.
Part of their success lies in their relationship with their contractors, who prioritize their flexibility and responsibility, helping to maintain a reputation of professionalism. This makes it easier for clients who want a reliable contractor, increasing the number of clients that keep contractors working.
With a staff of 160 employees and more than 10,000 contractors working through them, Hanrahan is set on increasing flexibility even further, which compliments the low hours many contractors work without compromising its business model as it had with similar businesses in the past.